OFSP Connect is a digital marketplace platform specifically designed for value chain actors in the OFSP Value chain (farmers, Traders, Buyers, extension service providers, and transporters). The platform has been developed and refined based on realworld deployment experience, addressing the unique challenges of farmers in the rural and peri-urban setting including limited markets, low bandwidth, mobile-first usage, and diverse payment methods.

Business Support Features

Market Linkage – AI-powered business matching, supplier/buyer networks
Financial Services – Credit scoring, loan application, PFI integration
Bookkeeping – Invoicing, expense tracking, financial reports, OCR receipts
Events Management – Virtual/physical events, networking, matchmaking
Logistics Integration – Multi-carrier shipping, tracking, inventory management
Digital Microsites – Professional storefronts, SEO-optimized, custom domains

WhatsApp integration

Product Discovery – Browse categories, search products, view images/prices, product recommendations
Shopping Cart – Add/remove items, view cart, modify quantities, save for later
Checkout – Complete purchase flow, address entry, payment selection, order confirmation
Order Tracking – Real-time status updates, delivery notifications, proof of delivery
Customer Support – 24/7 chatbot, human agent escalation, order inquiries, complaint resolution
Account Management – Profile updates, order history, saved addresses, payment methods
Notifications – Order updates, payment confirmations, promotional offers, learning reminders
Offline Capability – Queue messages when offline, sync when connected